INFORMATION ON THE PROTECTION OF PERSONAL DATA
We attach great importance to ensuring the security of your personal information, whether you use our website or provide it through other means. The "Personal Data Protection Law" No. 6698 has entered into force. We would like to inform you about the aforementioned legislation and some of the definitions specified in this legislation:
Personal data : Any information relating to an identified or identifiable natural person,
Processing of Personal Data: Any operation performed on personal data, such as obtaining, recording, storing, preserving, changing, rearranging, disclosing, transferring, taking over, making available, classifying or preventing the use of personal data, in whole or in part by automatic means or non-automatic means provided that it is part of any data recording system,
Data processor: The natural or legal person who processes personal data on behalf of the data controller based on the authority granted by the data controller,
Data recording system: The recording system in which personal data is structured and processed according to certain criteria,
Data controller: Refers to the natural or legal person who determines the purposes and means of processing personal data and is responsible for the establishment and management of the data recording system.
1. Purpose of the Protection of Personal Data and Consent Text and Our Company's Position as Data Controller:
Our shopping site has the title of "data controller" within the scope of the Personal Data Protection Law No. 6698 ("Law") regarding personal data related to customers, and this Personal Data Protection and Consent Text aims to inform customers about the personal data processing activities carried out by our shopping site in accordance with the said Law and to obtain their explicit consent for the situations specified in Article 3 below.
3. Personal Data to be Processed with the Explicit Consent of Customers and the Purposes of Processing:
For the following situations where the personal data processing conditions in Articles 5/2 and 6/3 of the Law cannot be met, the explicit consent of the customers must be obtained in order for our Shopping site to process personal data.
2. Purpose of Processing Customer Personal Data:
Personal data of customers are processed within the framework of the personal data processing conditions and purposes specified below and in Articles 5 and 6 of the Law. Personal data of customers;
The necessary work is carried out by the business units and the relevant business processes are carried out in order to enable the relevant people to benefit from the products and services offered by our shopping site,
Performing the necessary work by the relevant business units and carrying out the related business processes in order to carry out the commercial activities carried out by our shopping site,
Planning and execution of commercial and/or business strategies of our shopping site,
To plan and execute the activities necessary to ensure the legal, technical and commercial-occupational security of the relevant persons who have a business relationship with our shopping site, and to recommend and promote the products and services we offer to the relevant persons by customizing them according to their tastes, usage habits and needs,
Establishing the possible rights and claims of the interested parties
Providing information to authorized institutions regarding legislation
Creating and tracking visitor records
To ensure the fulfillment of obligations within the scope of the Consumer Protection Law, the Retail Trade Regulation Law and other legal legislation through our Company and our branches, call center, affiliated companies on behalf of our Company or through our websites and social media pages or through all kinds of channels including but not limited to these,
To provide better service to customers, to provide and offer various advantages, to provide information about sales, marketing, information, promotions, campaigns and conditions, to conduct surveys and customer satisfaction research, to speed up your purchasing transactions, to receive and deliver your orders,
Creating campaigns for customers, cross-selling, determining the target audience,
Carrying out activities to enhance the user experience by tracking customer movements and improving the operation of our shopping site's website and mobile application and personalizing it according to customer needs, carrying out direct and indirect marketing, personalized marketing and remarketing activities, carrying out personalized segmentation, targeting, analysis and internal reporting activities, market research,
It may be processed in line with the consent of the Customer within the scope of planning and execution of sales and marketing processes of products and/or services of our shopping site, including the planning and execution of customer satisfaction activities and customer relations management processes, and the planning and execution of processes of creating and/or increasing loyalty to products and/or services offered by our shopping site, and it may be shared with the parties specified in this Personal Data Protection Text.
Our Shopping Site reserves the right to associate the behavior of users visiting the site, even if they are not members, with a cookie in their browser for online behavioral advertising and marketing purposes, and to define remarketing lists based on metrics such as the number of pages viewed, duration of visit, and number of goal completions. Targeted advertising content may then be displayed to these users on the site or on other sites in the Display Network, based on users' interests. When directing Google AFS ads to our Shopping Site, Google may place or read cookies on users' browsers or use web beacons to collect information.
4. Transfer of Customer Personal Data:
Personal data belonging to customers may be shared with Company officials, our affiliates, business partners, suppliers, shareholders, legally authorized public institutions and organizations and private institutions within the framework of the personal data processing conditions and purposes specified in Articles 8 and 9 of the Law, including the performance of the necessary work by the business units to make the relevant people benefit from the products and services offered by our shopping site and the execution of the relevant business processes, the performance of the necessary work by the relevant business units to carry out the commercial activities carried out by our shopping site and the execution of the related business processes, the planning and execution of the commercial and/or business strategies of our shopping site, the planning and execution of the activities necessary to ensure the legal, technical and commercial-occupational security of our shopping site and the relevant people who have a business relationship with our shopping site, and the planning and execution of the activities necessary to recommend and promote the products and services offered by our shopping site to the relevant people by customizing them according to the tastes, usage habits and needs of the relevant people.
The User's Name and Contact Information may be shared with payment institutions for the purpose of identity verification in accordance with the framework agreement of the payment institution that the User will approve during the payment phase and in accordance with the Regulation on Measures to Prevent Laundering Proceeds of Crime and Financing of Terrorism published in the Official Gazette dated January 9, 2008 and numbered 26751.
Our Shopping Site may transfer personal data to third parties within the country and abroad, provided that the conditions stipulated in Law No. 6698 are met, within the scope of the purposes stated above.
5. Method and Legal Reason for Collection of Personal Data:
Personal data is collected from customers electronically. Personal data collected for the legal reasons specified above may be processed and transferred for the purposes specified in Articles 5 and 6 of the Law and this Personal Data Protection Text.
6. Storage Periods of Personal Data
Our Shopping Site stores personal data for the period specified in the relevant laws and legislation, if stipulated in these legislations.
If the legislation does not specify a period of time for which personal data should be stored, Personal Data is processed for a period of time that is required to be processed in accordance with the practices and commercial practices of Our Shopping Site, depending on the activity carried out while processing that data, and then deleted, destroyed or anonymized.
If the purpose of processing personal data has expired and the retention periods specified by the relevant legislation and our Shopping Site have expired, personal data may only be stored as evidence in potential legal disputes or for the purpose of asserting or defending relevant rights related to personal data. In establishing these periods, retention periods are determined based on the statute of limitations for asserting the aforementioned right and on examples of previous requests submitted to our Shopping Site regarding the same matters despite the expiration of the statute of limitations. In this case, stored personal data is not accessed for any other purpose and access is provided only when it is necessary to use it in the relevant legal dispute. Here, too, personal data is deleted, destroyed, or anonymized after the aforementioned period.
7. Rights of Customers as Personal Data Owners:
In accordance with Article 11 of the Law, data owners; (i) They have the right to learn whether their personal data are being processed, (ii) if their personal data have been processed, to request information regarding this, (iii) to learn the purpose of processing personal data and whether they are used in accordance with their purpose, (iv) to know the third parties to whom personal data are transferred, whether in the country or abroad, (v) to request correction of personal data if they are processed incompletely or incorrectly and to request notification of the operation made in this context to third parties to whom personal data are transferred, (vi) to request deletion or destruction of personal data in case the reasons requiring processing are eliminated, despite having been processed in accordance with the provisions of the Law and other relevant laws, and to request notification of the operation made in this context to third parties to whom personal data are transferred, (vii) to object to the emergence of a result to their detriment by analysis of processed data exclusively through automated systems and (viii) to request compensation for the damages in case the person suffers damages due to unlawful processing of personal data.
Requests regarding the exercise of these rights may be submitted by personal data owners to our Shopping Site using the methods specified in Law No. 6698. Our Shopping Site will evaluate these requests and finalize them within 30 days.
The matters included in this form may be subject to change in line with legal and technological developments.